Terms of service

Terms of Service** Welcome to Heron Cleaning’s website. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. These terms govern your use of our services and outline your obligations and rights under this agreement. **Service Provision** At Heron Cleaning, we provide high-quality residential cleaning services to homes in Mississauga and surrounding areas. Our services are customized to meet the specific needs of each client, ensuring a clean and healthy living environment. All services rendered are subject to availability and must be scheduled in advance via phone or our online booking platform. **Client Obligations** Clients are required to provide accurate information about their residence and cleaning preferences to enable efficient service delivery. It is the client's responsibility to ensure that access to the home is granted on the scheduled cleaning day. Any cancellations or rescheduling requests must be made at least 24 hours prior to the reserved time. **Payment Terms** Heron Cleaning accepts various payment methods, including credit cards, debit cards, and bank transfers. Payment is due upon completion of services unless prior arrangements have been made. Late payments may incur additional fees, as outlined in our detailed payment policy. **Limitations of Liability** While we strive for excellence in every service, Heron Cleaning will not be held responsible for any direct or indirect damage that may arise from our cleaning activities, except where such liability cannot be lawfully excluded. We hold comprehensive insurance coverage to safeguard against unforeseen circumstances. **Amendment of Terms** We reserve the right to modify these terms at any time without prior notice. Amendments will take effect immediately upon posting on this website. Continued use of our services after modification signifies acceptance of the revised terms. Your satisfaction and trust are paramount to us at Heron Cleaning. Should you have any questions regarding these Terms of Service, please contact us directly.